1. Why won't the survey accept the Host Order ID I'm entering?
Host Order ID should be entered exactly as shown on your receipt (numbers and dashes only). If this was a cash transaction, please choose Cash option and enter receipt or transaction number from receipt.
2. I didn't get the email containing my "Thank You" reward code - where is it?
Please check your inbox and junk box, and make sure to tell your email program to "allow emails from email@example.com". If the email is not in your inbox or junk box, click here to send an email to customer support and request a copy of your "Thank You" email.
3. What do I need to do to take a survey?
You'll need a valid, legible purchase receipt from a SUBWAY® Restaurant, and a valid email address.
4. How often can I take a survey?
Surveys are currently limited to one per 24 hour period per customer.
5. Can I just print out the coupon and bring it to the store to get my "Thank You" reward?
No, sorry - please write the unique coupon code found in the email in the space provided on your receipt.